Residential care home 
Heather House is a residential care home, located in Birtley, Durham. Here, we provide high-quality support for 11 people with autism, challenging behaviour, epilepsy, Down’s syndrome and learning disabilities.
Facilities
Our property is a two-storey home with 10 bedrooms and a separate one-bedroom bungalow. The home has lots of shared communal areas, including a spacious living room, dining room and kitchen, perfect for the people we support to learn independent living skills.
Supporting you
We are the sector leading provider with over 35 years’ experience in successfully supporting people across the UK with learning and physical disabilities, autism and complex needs.
Our home is carefully designed and adapted to meet the needs of every person who lives here. Specialist features include assisted baths, ceiling tracking hoists, sensory rooms and hydrotherapy facilities.
We offer more than somewhere to live – this is somewhere for you to make your home. We work with you to find out your goals and how you prefer to communicate so we can provide the right support for you.
We offer opportunities for you to learn new skills, become more independent and try new experiences. As well as providing a full itinerary of in-house activities, such as craft sessions, music therapy and sensory sessions, we also encourage you to become active members of your community. This can include using local shops and cafes on a regular basis, looking for volunteering opportunities and attending courses at local colleges and libraries.
The team
Our team will include you in all decisions about your care and support, either directly or through your family or advocate. This could include choices about menus, activities or holiday destinations. We also involve you in our staff recruitment processes to help us find the right people to work with you.
Our support team can help you learn new skills and try new experiences to empower you live the life you choose!
