General enquiries

Our friendly reception team can help you get the right information.

You can also write to us
Send your letter to Group Support, who will direct your enquiry appropriately. Our address is:
Voyage Care, Wall Island, Birmingham Road, Lichfield, WS14 0QP

Payroll

Recruitment Team

Are you looking for work or need to follow up a job application? Call our friendly recruitment team.

Referral Line

Are you looking for care and support for yourself, a loved one or client? Our friendly referral line team can work with you to find the right package to meet your needs.

HR

Press Team

All press enquiries are handled by our dedicated, in-house press team. Please note this team does not handle advertising.

Whistleblowing

A whistleblower is a person who raises a concern about a wrongdoing in their workplace. Voyage Care provides its staff with an independent, confidential, freephone whistleblowing service. This allows them to disclose information relating to suspected wrongdoing or dangers in our services.

This may include abuse, failure to comply with any legal or professional obligation or regulatory requirements, criminal activity, miscarriage of justice, danger to health and safety, damage to the environment.

See Something, Say Something

This service is for people we support who want to raise any concerns about the service we provide. It is a completely confidential service.

Complaints

We welcome feedback so we can continually improve our services and systems.

We are committed to providing an effective and timely response to concerns and complaints.

We have a full procedure for complaints, click here to download a copy.

Compliments

We would love to hear from you if you would like to share positive recognition or praise for a service or individual!